All AnotherWaiter's policies in one place.
Prices are stated in DKK and EUR and are exclusive of VAT. Currencies used for pricing: DKK, EUR, NOK, PLN, SEK. Accepted Payment Methods: Visa/Dankort, Visa, Mastercard, Mobilepay Online, Visa Electron, ApplePay. Payment will be charged only when the physical item is shipped or the virtual product is created, unless otherwise agreed or specified in the order.
The purchased software is already delivered upon purchase, as the customer has gone through a free trial period. The customer's login will remain active after the trial period, as per the agreement with the customer. AnotherWaiter invoices retrospectively without any software commitment, and the customer can terminate the agreement with a day's notice. Physical products such as table cards will typically be shipped within a maximum of 2 business days from the order date, and invoicing of physical products will comply with applicable laws (as described under "Prices and Payment").
AnotherWaiter develops and sells a software-based solution for restaurants and businesses using POS systems. AnotherWaiter is not liable for any lost revenue in case of system breakdowns, and hence, no claims can be made against AnotherWaiter in this context.
Physically purchased products such as table cards or cardholders can be returned if they are in a new condition and are not personalized (including logos, table numbers, or any other personalized printing).
A 2-year warranty is provided in accordance with the Danish Sale of Goods Act for software defects, materials, and manufacturing faults. Complaints regarding defects and deficiencies must be notified to AnotherWaiter I/S within a reasonable time after receipt (maximum of two weeks, unless otherwise agreed). The right to make a complaint ceases in case of incorrect or unusual handling of the product. Contact Information: AnotherWaiter I/S, Vestergade 32, 1st floor, Phone: +45 21 14 08 22.
AnotherWaiter may unilaterally modify the terms and conditions without the customers' approval, provided that the revised terms do not worsen the conditions for the customer. The latest version of the terms and conditions will always be visible on AnotherWaiter's website, and the date of the last modification will be indicated at the top of the document.
Danish law applies. Any disputes shall be subject to the jurisdiction of the Court of Holstebro, Denmark, or resolved through arbitration.